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FAQ

Can I track my order?

Simply use the tracking number we provide when we send your order and you will be able to track it in realtime!

Where do you ship to?

We ship anywhere in the United State.

What are your shipping rates?

Our shipping rates vary depending on the shipping destination, however we also provide insurance on all our orders to assure your items arrive as intended.

Do you offer shipping insurance?

Each item over deductible amount will have insurance to assure your item arrives on time and in the intended state.

How do you measure your Carat Weights?

All total carat weight provided is estimated.  Carat weight for standard size rings is based on a US size 7. Pinky or midi rings are based on a US size 4.

What if I wish to return an item?

ALL SALESARE FINAL. Unfortunately, we are not able to take returns on any item. 

Do you charge sales tax?

Sales taxis applicable on all orders shipped within Texas at the current local rate.Orders shipped outside of Texas are not liable for sales tax.

How can you contact us?

We would be happy to hear from you! To reach us, please use one of the methods below and we will promptly reply.

EMAIL- GENERAL INQUIRIES: info@SannamWjewelry.com

EMAIL - QUESTIONS ABOUT ORDERS: orders@SannamWjewelry.com

EMAIL - WHOLESALE INQUIRIES: wholesale@SannamWjewelry.com